Building an in-house SOC presents several challenges, including attracting and retaining professionals with the required expertise and experience, managing the high cost of security tools, and establishing effective operational processes. Increasingly, organizations are adopting SOC as a Service (SOCaaS), outsourcing their Security Operations Center to ensure efficient threat management, continuous monitoring, and rapid incident response.

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The CyberSafe Security Operations Center (SOC) has been operating since late 2016 and is staffed by highly qualified and experienced security analysts who follow industry best practices and methodologies based on Mitre ATT&CK, SANS, and ISO 27035 frameworks.

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The core SOCaaS offering includes log management, continuous alert monitoring, security event analysis and triage, incident notification, and actionable recommendations for containment and mitigation. CyberSafe delivers true 24/7 SOC operations.

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In addition to traditional IT sources, CyberSafe supports log ingestion and the development of specialized use cases for both cloud and OT environments. We also provide compliance reporting aligned with NIS2, DORA, and other regulatory or customer-specific compliance requirements.

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The service can be further enhanced with incident response activities, advanced forensic investigations, vulnerability management, and continuous penetration testing services, as well as the administration and management of cybersecurity technologies such as firewalls, EDR, and related platforms.

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CyberSafe also provides continuous management and optimization of SOC technologies, including SIEM platforms, with ongoing rule tuning, correlation enhancement, and the creation of new detection use cases.

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With CyberSafe SOC services, customers may leverage their existing security technologies or opt for a fully managed service, including licensing and operation of monitoring solutions such as SIEM (Security Information and Event Management), sized according to the organization’s infrastructure and business requirements. Supported technologies include Palo Alto XSIAM, ArcSight, Rapid7 InsightIDR, Splunk, FortiSIEM, Microsoft Sentinel, QRadar, and others.

Managed detection and response (MDR) services are services that leverage a collection of network, host and endpoint based cybersecurity technologies to increase the capability to uncover ongoing attacks, to block them and to recover. We might install NDR and/or EDR technology on your premises or use your own NDR and/or EDR providing continuous monitoring and response capability.

Managed Detection and Response (MaDR) services with AI and Automation represent an evolution of traditional MDR capabilities by introducing automation across both Detection and Incident Response playbooks through SOAR technologies enhanced with Agentic AI capabilities.

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CyberSafe can provide the SOAR / Agentic AI platform as part of the service or integrate with existing customer solutions such as Palo Alto XSOAR / Agentix, Splunk SOAR, Microsoft Logic Apps, InsightConnect, Tines, and others.

With this service, CyberSafe's Incident Responders address and manage the aftermath of a security breach or cyberattack, generically know as a security incident. The goal is to handle the situation in a way that limits damage and reduces recovery time and costs.

CyberSafe’s Security Analysts proactively and iteratively search through networks to detect and isolate advanced threats that evade existing security solutions. With threat hunting a cybersecurity analyst doesn't start from an alert or even Indicators of Compromise (IOC) but deeper reasoning and forensics. Cyber threat hunting aggressively assumes that a breach in the enterprise has or will occur.